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Have a question about a product, your order, a bank transfer or delivery to your country? We're happy to help. Please include your order number if your message is about an existing order, as that helps us reply faster.

We reply on business days during the hours shown above. Messages sent on weekends or public holidays are answered on the next business day.

Please note: we can't give medical advice. For questions about your health, medication, pregnancy or nursing, please speak to your doctor or another qualified healthcare professional.

Planning to order to a country outside the US? Write to us before you order and we'll check ROOT's delivery options for your address. Our FAQ may already have the answer, too.